BeLogical provide specialist, cost-aware and high quality managed IT support services and related consultancy packages for individuals and SME’s.

web-main-imageMaintaining and running IT equipment is essential to any modern business. Coupled with the fact that unexpected IT failures can potentially cost a business precious time and money, employing permanent in-house IT staff can be expensive or impractical.

We provide experienced and specialist IT professionals and engineers, rapid problem resolution along with trusted systems and hardware at cost effective rates. In most cases proper planning, regular system health checks, servicing and maintenance can resolve most IT issues before they become an ever increasing bill. Our in-house systems engineers will work with you to fully manage your IT services. Advising on the most cost effective course of action, with budget and business type taken into consideration at each step.

For any individual or SME we can offer face-to-face IT consultancy and management, issue tracking, telephone and remote support options with UK based staff. All to provide a comprehensive support solution to keep your business running smoothly. Our clients are always respected and treated courteously, and you will never be taken for granted. As far as we are concerned, our IT specialists become part of your staff and team.

Supporting high level IT infrastructures we set out in-depth Service Level Agreements (or SLA’s) to define exactly the type of managed IT service we will provide and the required standard you should expect and receive from us. In rare cases where we do not provide a service directly, we would liaise with you and fully manage a project on your behalf with partner companies to maintain and ensure a consistent service throughout.

Within the IT section here on the BeLogical site we have a frequently asked questions page explaining the different types of IT support and services we provide. In conjunction we maintain an ever growing support knowledgebase for simple configuration instructions and queries, along with a glossary of IT terms to explain any jargon or phrasing that may be unfamiliar to you.

For a brief list of IT services we provide:

  • PC’s, systems, servers, workstations and tablet supply
  • IT engineer support call outs and onsite visits
  • IT manager periodic scheduled onsite visits
  • Remote control PC, Mac and tablet support
  • Over-the-telephone IT support and advice
  • Workstation support and installations
  • Desktop deployment, software and hardware upgrades
  • Network health checks and system auditing
  • Data management, storage and information backups
  • Disaster recovery, forensic services and re-installations
  • Server installations and server data migration
  • Software and software licensing
  • Cloud based server and software subscriptions
  • Software development and customisation
  • Anti-virus, anti-malware and anti-spam solutions
  • Network security and firewalls
  • Network equipment and cabling
  • Electrical cabling
  • Phone systems support and maintenance
  • Door access and control systems
  • IP CCTV systems maintenance and installation
  • Audio, visual and presentation systems